How can we help?

Featured articles

• How do I increase sales averages with StickyAlbums/StickyFolios?
• How do I download the course handouts and templates in the Bootcamp?

StickyApps Overview

• Read this if you are a new member
• Video introduction to the StickyApps Builder
• What does membership to StickyApps include?

Sticky Account Questions

• How do I reset my Password on my Sticky Account?
• How do I change my name or business name on my Account?
• Where can I see what memberships or plans I currently have?
• How do I change my credit card or add one?
• How do I upgrade/downgrade or manage my subscription?
• Can I cancel my Membership? What happens to my Account?
• How do I set up StickyEmail?
• What happens if I don't renew my StickyFolios or StickyAlbums Membership?
• View all articles in “Sticky Account Questions”

Sales Tools

• How do I use the CHAMPS Sheet?
• How do I download the course handouts and templates in the Bootcamp?
• How do I collect information to create a site for a client using Google Forms?
• Where did you find the statistics used in the StickyApps Marketing Template?
• Do you have some example email templates to reach out to small businesses?

Building a StickyApp

• What are Panel Tabs and how do they work?
• What is the App Details Panel?
• What are Sections?
• Where can I add Social Media Links?
• What is the Social Sharing Panel?
• What types of image files are supported and what file size should they be?
• What is a Widget ?
• How can I add a Homescreen icon?
• View all articles in “Building a StickyApp”

App Details

• What does public / private mean, and how do I switch my apps between private and public?
• What is the Site Title?
• What should I enter for the Business Name?
• What are Subdomains and Custom Domains?
• What are Social Links?
• How do I set up Google Analytics?
• What is offline caching?
• What is the Description section?
• View all articles in “App Details”

App Appearance

• Can I change the navigation Menu style?
• How do I change the color on a Button widget?
• Why do StickyApps use a single-page design?
• Why would you not select Fullscreen support for video?

Sections

• What is a Section? How do I set up Section information?
• How do I delete a Section?
• Can I change the text color in a Section?
• What is Parallax?
• What video format can I use in Section Headers?
• Can I change the Section Header text color?
• How do I adjust the image in my Section Header so the text is visible?
• Section Header - can I make the Section Header larger?

Building a StickyFolio or StickyAlbum

• What is the Dashboard?
• How do I size my images to use in StickyFolios?
• How do I prepare my images in Lightroom to use in StickyFolios?
• How do I prepare my images in Photoshop to use in StickyFolios?
• How do I use Photoshop or Lightroom to prepare my images?
• What is Gallery Style?
• How do I delete images from a gallery?
• How many images should I have on my site?
• View all articles in “Building a StickyFolio or StickyAlbum”

Widgets

• How can I add bold or italics to my text?
• What is the Heading Widget?
• What is the SubHeading Widget?
• What is the Text Block Widget?
• What is the Table Widget?
• What is the Testimonial Widget?
• What is a Button Widget?
• What is the Separator Widget?
• View all articles in “Widgets”

Buttons

• How do I Edit a Button?
• How do I Test a Button?
• How do I add the Simple Form for StickyEmail to a button?
• What is the General Link Option on a Button?
• How do I link to an online resource such as a proofing gallery?
• How can clients email me directly from a Button?
• How can I create a button for clients to call me?
• How do I embed a form in a Button?
• View all articles in “Buttons”

Custom Domains

• Can my customer keep their existing website?
• What is the Sub-Domain? Can I change the sub-domain?
• If my client does not already have a domain how do I/they purchase one?
• How do I set up a custom domain?
• How do I create sub-domain A record for the StickyApp site?
• Can I use a sub-domain with GoDaddy Domains?
• How do I edit an A Record for users who host with GoDaddy?
• How do I create a sub-domain A record with GoDaddy?
• View all articles in “Custom Domains”

Email Capture

• What is Email Capture?
• How do I set up the Email Capture?
• Where do I find my leads from the the Email Capture features?
• What is and where do I find the API Key in MailChimp?
• Why is there a double opt in for MailChimp?

DRAFT

Settings Panel

• What is the Settings Panel?
• How do I change the name of my StickyFolios as they appear in the Dashboard?
• What does the Show/Hide Elements Section do?
• What is the Welcome Video?
• What types of video can I use with the welcome Video?
• What are Design Options?
• How do I change Folio Typefaces (fonts)?
• What are Font Options (Typeface)?
• View all articles in “Settings Panel”

StickyPayments & Checkout Pages

• What do I need to do to accept payments?
• What currencies do you support?
• How do I link my Stripe Account?
• How do I create a Checkout Page ?
• How do I share my Checkout Page?
• What happens if my clients card expires or is declined?
• Why can't I create a Checkout Page?
• What does it mean if I get an error trying to preview my Checkout page?
• View all articles in “StickyPayments & Checkout Pages”

Custom Domains - StickyFolios

• How do I set up a Custom Domain in the Folios Builder?
• What is an A Record?
• What are my options for creating a Custom Domain?
• What type of A record should I create?
• How do I create a subdomain A Record?
• How do I add a Custom Domain to my StickyFolios account?
• How do I edit a Main URL with GoDaddy ?
• How do I create a sub-domain A record with Hover?
• View all articles in “Custom Domains - StickyFolios”

Resource Guide

• iOS save to Home Screen animated GIF
• Can my Clients Save their Folio to their Mobile Device?
• How do I Edit the Wedding Website Form
• Template for Sharing StickyAlbum Links by Email.
• Do you have any Photoshop templates?
• Delete What is the best way to share a StickyFolio?
• How do I show Custom Apps in my Online Pricing Guide?
• Why is my Folio not Saving for Offline Caching?

Marketing - Business Tips

• How do I use StickyFolios with my mini-sessions?
• Do you have any mock-up templates I can use to show off Folios on my website and in my brochures?

Marketing And Using StickyAlbums In Your Business

• Can I share a StickyAlbum/StickyFolio through a mobile device?
• What is the recommended way to share StickyAlbums with clients through email?
• How do I increase sharing?
• How do I increase referrals?
• How do I increase sales averages with StickyAlbums/StickyFolios?
• When should I give my clients their StickyAlbums?
• What is the best way to get clients to open their StickyFolios/StickyAlbums?
• Should I charge for StickyAlbums? How much?

New- Custom Domain

• What is an A Record?
• How do I edit an A Record?

Troubleshooting Apps

• My app says it was taken offline? How do I correct this?
• Why do my images appear desaturated or different in the StickyApp?
• Why do i see a white line accross the top of my site?
• I get an Error that the App has been Taken Offline by the photographer?

Legacy - StickyAlbums Classic Builder

• How do I contact Support?
• What size do my album images need to be for StickyAlbums Classic Builder?
• How do I share my StickyAlbums with clients?
• Can I share just one photo from the album?
• How many images can I have in a Classic StickyAlbum?
• How do I create a Custom Domain in the Legacy Builder?
• How can I add an app to my Android home screen?
• How can I add Videos to StickyAlbums?
• View all articles in “Legacy - StickyAlbums Classic Builder”

Sharing Your App

• How do I share the link with others?
• iOS GIF - save to home screen
• Can I change the sharing subject that shows on Social Media?
• Where do I find the link to share my StickyApp in the builder?
• How can I tell who has visited my StickyApp website?

Resources

• Do you have samples of Apps I can use to show others?
• What options do I have to customize the icons for the Services widget?
• What options do I have when there is not a Widget option

Account Questions

• How do I view or make changes to my subscription plan?
• What is your cancellation policy and how do I get a refund?